Faq

Is HiDeposit Ltd a legal registered company? How does it generate high profit?

Yes, Company Number is 10821164. We have strong financial backup from years’ management for clients and our professional team developed unique infrastructure of mining and innovative automatic programmers of trading of Bitcoin to generate stable profits.

Is HiDeposit open to all investors in the world? Do you have limited countries?

HiDeposit opens its door to all investors in the world, no limits on countries and we will try to support investors with all kinds of languages besides English.

Does HiDeposit LTD works every day, or not available on weedends and holidays?

HiDeposit welcomes Investors 365 days in a year.

What e-currencies do you accept? How can I invest?

Currently we accept: Bitcoin, You can open a free Bitcoin Wallet here: www.bitcoin.org PerfectMoney, You can open a free PerfectMoney account here: www.perfectmoney.is Payeer (includes QIWI,LIQPAY,W1,YANDEX.MONEY,BTC-E,OKPAY and PAXUM), You can open a free Payeer account here: www.payeer.com ,Advcash,You can open a free Advcash account here: www.advcash.com. First, you need signup. After signup, you can login to your account, click “Make an Investment”, choose a favorite plan, enter the amount you want to deposit, select a convenient payment system and complete the payment.

How can I open an account?

Just Click “SignUp”. Fill in the fields with needed information and click signup button.

What is PIN code? Where can I get it?

PIN code is a safety code for protect your fund when you withdraw, you can set it as any numbers or letters, and please kindly keep it.

Do I have to fill all the payment options ? What if I didn’t fill or fill wrong when register?

No, you just need fill the one you tend to use to deposit and withdraw. If you don’t fill when you register, you can contact support to cancel account and register a new one. Or you can contact support to add after confirm account ownership.

Why didn’t I receive register notice email?

Actually, register Email is not an essential part and in fact it’s not safe for invest programmes because hackers can easily hack your email to get all your information and withdraw your fund. But we strongly recommend you to keep safe your register information on paper.

What should I do I forgot the password for my account?

Click on “forgot password” below login, you can reset. You can recover by yourself.

Can I open multiple accounts?

No, each investor can only use one account. Multiple accounts will be automatically closed without notice.

What are minimum and maximum amounts of investments?

The minimum investment amount is different from plans. From 30$ to 300,000$. The bigger the investment amount is, the more profitable plan you can choose.

I don’t have the ecurrency you listed but I want to invest, what can I do?

Bitcoin and Bankwire is recommended and convenient for substitution ecurrency. We have provided many stable safe exchange sites on the bottom of our site. You can easily fund, withdraw or exchange money between ecurrency systems through these sites. You can directly fund the payment system or transfer money from one system to another.

How long will deposit be credited on my HiDeposit account?

Normally, deposits are instantly added in your account. If the transfer is still not shown in your account after 24 hours (if Bitcoin, make sure, it shows confirmed.) please contact support with transaction information. Our team will add for you if it’s missed by system.

Can I change plan or finish it before the investment period is over?

Each invest plan operates in the period it listed. It can’t be changed or finish before it hits its time line. You must wait the current plan finish to start another, and meanwhile, please don’t deposit in the same plan more than two times. Please wait the current plan finish to start a new investment plan.

Can I do a direct deposit from my account balance?

We only support deposit from your ecurrency. Deposit directly from account balance equals compounding, compounding usually leads to scam sites because the interests is unlimitedly high,

How can I withdraw funds? Why I click withdraw and it returns to the same page?

Login to your account and click the withdraw section. If it occurs, it means you may not fill in withdraw ecurrency properly, contact support for this situation. Don’t withdraw by different ecurreny at the same time, it will cause account withdrawal function frozen.

After I make a withdrawal request, when will the funds be available on my e-currency account?

All withdrawal requests are processed instantly within 24 hours, including weekends and holidays. However please keep in mind we have a maximum 48 hours, because unexpected issue, such as ecurrency maintenance or system update.

What could I do if I didn’t receive withdrawals in time?

Several reasons may cause withdrawal delay: Firstly, Ecurrency Payments system are under maintain and can’t work. We both have to wait. Secondly, investors account ecurrency account number may not fill or filled incorrect when register. Please contact support. Thirdly, other unexpected account safety situations detected by system, withdrawals are on hold. Please wait 48 hours and contact support. Fourthly, all is normal, the withdrawals request may send out in a busy hour and crashed, please cancel withdrawal and try again.

Are there any hidden charges or additional fees?

There are no hidden charges and no additional fees. We are legal trusty hour-paying invest company, we respect every investor’s fund, and meanwhile investors must respect our work and our FAQ. Respect is equal to each other.

How long the profit is credited and can be withdrawed out?

All the plans generate profit by hour and can be withdrawed by hour, however, the minimum Bitcoin withdrawal has increased to 1$, and also transaction fee by the third party can be high, so advise to withdraw together later, too many transactions will cost much fee, not controlled by us.

What should I do if I can’t receive withdrawals instantly?

First, we advise investors to check whether ecurency are available during that time. Secondly, if it takes more than 36 hours, please contact support.

Can I deposit and withdraw by different ecurrency?

We support different ecurrency separately and independently, you can only withdraw to the same ecurreny you deposited. Different ecurrency deposit are separated, can’t exchanged or combine on account balance.

I checked you open deposit and withdraw information to investors; Can I choose to keep private of my information?

We respect and protect all investors’ privacy. Each investor can choose to hide its user name and transaction information not to public.

Do you have referral commission?

We offer 3% referral commission for each deposit from each of your referral investor, You can check your referral list. It’s not limited and you receive commiison from every deposit.

Where can I see my referral link? When can Referral commission be paid?

After login, you can check the section “Banner”. Or you can introduce by a link http://www.hideposit.com/?ref=Username replace “username” with your user name. Referral commission is added automatically usually, if it’s missed in 24 hours, please contact support for solution.

What if I don’t find the answer to my question?

Be free to contact support and online service. HiDeposit always welcome you and help you!